Timmus Research Ltd is a research company based in Bristol, UK, set up in 2003 and run by Dr Tabetha Newman.
We support organisations to better understand their customers and staff. We collect data that makes a positive difference to organisations and individuals, using techniques such as online survey design and analysis, remote interviewing, literature reviews, qualitative analysis and statistical univariate and multivariate analysis.
We study people in digital spaces. We design digital evaluation services and the architecture for self-assessment tools, mapping to policy requirements and empowering end users. We help identify improvement opportunities.
Recent projects include helping the NHS identify ways to improve staff digital capabilities, collecting market research data for ‘We The Curious’, designing online student and staff surveys for Jisc, and collecting anonymous data from children in foster care in order to improve local and national policy mechanisms.
Contact us today to discover how we can help you.
We build and manage online surveys using a variety of platforms, chosen to meet client need. Questions are user-tested, and we ensure data are collected at an appropriate granularity to answer client questions and track through time.
We design and carry out quantitative and qualitative user research, including via surveys, focus groups, work-based interviews and remote tests. We use methods including cognitive and depth interviewing.
We analyse data using appropriate univariate statistical analysis to discern whether differences are due to chance variation or a real effect. We use multi-variate methods (e.g. factor analysis, MCA, KDA) to identify clusters, key drivers or persona types.
We help in the strategic and structural design of digital self-assessment tools, diagnostics and experiences. These could be for individuals (e.g. reflecting on skills) or organisations (e.g. measuring and benchmarking compliance).
We employ a user-centred approach throughout. We use depth and cognitive interviewing techniques and ensure we collect information ethically. We have experience in journey-mapping, wireframing, information architecture, persona development and interaction design.
We are happy to work with data collected by others; for example we can re-analyse survey data using multivariate techniques to unearth trends that were previously overlooked. We are experts in literature and policy review.
You can also view some of our recent publications.
We're based in the lovely city of Bristol, UK, but we work with clients across the UK and beyond.
If you have a query, please contact Tabetha Newman
Email: tn [at] timmuslimited [dot] co [dot] uk